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Privacy Policy


Growfi Solutions Private Limited (“Company”, “we”, “our”, or “us”) respects the privacy of our website visitors, customers, partners, and stakeholders. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you interact with:

  • Our website, and

  • Our mobile application named “Distributor” available on the Google Play Store (the “App”).

Growfi Solutions Private Limited has been exclusively appointed as the Official Partner and Distributor for the Mond brand in India by Gulbahar Tobacco International, UAE. By accessing our website, using our mobile application or providing your information, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you use our website or mobile application or interact with us:

  • Personal Information: Name, email address, phone number, postal address, and other details you voluntarily provide through forms, inquiries, or communication.

  • Business Information: Company details, professional role, and related information when you engage in business with us.

  • Usage Data: When using our website or mobile application, we may collect limited technical information such as IP address, browser type, operating system, referring/exit pages, and browsing activity on our website or app.

  • Cookies & Tracking Technologies: Information collected through cookies, web beacons, and similar tools to enhance your user experience. These technologies are not used to personally identify users without consent.


2. How We Use Your Information

We use collected information for purposes including but not limited to:

  • Responding to inquiries, requests, and customer support.

  • Facilitating communication regarding the Mond brand and our business offerings.

  • Processing business transactions and partnerships.

  • Sending updates, promotional materials, and important notices (only with consent where required).

  • Improving website functionality, performance, and user experience.

  • Complying with legal and regulatory requirements.


3. Sharing & Disclosure of Information

We do not sell, rent, or trade personal information to third parties. However, we may share information with:

  • Authorized Partners: Gulbahar Tobacco International, UAE, and relevant affiliates for business and distribution purposes.

  • Service Providers: Trusted third-party vendors providing IT, hosting, analytics, and communication services.

  • Legal Authorities: Where required to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.


4. Advertising ID

The mobile application does not collect, use or share the Android Advertising ID, and the app does not display third-party advertisements.
 

5. App Permissions

The mobile application uses internet connectivity solely to fetch and submit business-related data.
No device hardware features such as camera or microphone are accessed.


6. Data Protection & Security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online platform is entirely risk-free, and we cannot guarantee absolute security.


7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal information.

  • Withdraw consent for marketing communications.

  • Lodge a complaint with a data protection authority.

Requests can be made by contacting us at support@growfi.co.in .


8. Account and Data Deletion

Users of the Distributor mobile application may request deletion of their account and associated personal data by emailing support@growfi.co.in with the subject line :

“Account Deletion Request”

Account and data deletion requests are processed within 7-30 days, unless a longer retention period is required by the law.


9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.


11. Updates to this Policy

We may update this Privacy Policy from time to time to reflect business, legal, or regulatory changes. Updated versions will be posted on our website with the revised effective date.


12. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact:

Growfi Solutions Private Limited
SCO 105, Sector 28, Faridabad – 121008, Haryana, India
Email:support@growfi.co.in